Privacy Policy
Kate Jeremiah – Executive Coach
Last updated: 08/12/25
Kate Jeremiah (“I”, “me”, “my”) is committed to protecting and respecting your privacy. This Privacy Policy explains how I collect, use, and protect your personal data when you visit www.katejeremiah.com or engage in coaching services with me.
1. What Information I Collect
I collect and process the following personal data, depending on the stage of our relationship:
 * Identity Data: Name and email address.
 * Enquiry Data: Any information you submit via the contact form or by direct email to respond to your request.
 * Service Data: Confidential coaching information, performance data, session summaries, and notes provided directly by you during the coaching relationship.
 * Transaction Data: Billing details and payment history necessary to complete the contract.
2. How I Use Your Information (Purpose)
Your information is used only to:
 * Provide the coaching services agreed upon in our contract.
 * Respond to initial enquiries and manage the client onboarding process.
 * Process payments and comply with legal obligations (e.g., tax records).
 * Improve the performance and experience of my website (via technical diagnostics).
I do not sell, rent, or share your data for marketing purposes.
3. Lawful Basis for Processing (UK GDPR)
Under UK GDPR, I rely on the following lawful bases to process your data:
| Processing Activity | Lawful Basis |
|---|---|
| Data related to a paying client (sessions, notes, billing) | Contract – Processing is necessary to perform the coaching service agreement. |
| Responding to general enquiries and managing my business records | Legitimate Interests – To run and improve my coaching business effectively. |
| Retaining financial records (e.g., invoices) | Legal Obligation – To comply with UK tax and accounting laws. |
| Sending marketing or promotional emails (if you opt-in) | Consent – You have given explicit permission to receive this specific communication. |
4. How Your Data Is Stored and Shared
Your data is stored securely and processed by a limited number of essential third-party service providers. All systems are password-protected and encrypted.
 * Storage Locations: Data is stored via the website hosting provider, email provider, and a secure CRM or booking system used for client management (e.g., Google Calendar for scheduling).
 * Sharing: Data is shared only with these providers as necessary for business operations. All third parties are chosen for their commitment to data security and compliance.
 * Confidentiality: Coaching notes and session details are treated with the highest level of confidentiality and stored securely and separately from Enquiry Data.
5. How Long I Keep Your Data (Retention Periods)
I only keep your personal data for as long as necessary for the purposes set out above:
 * Enquiry Data: Up to 12 months, or until the enquiry is fully resolved.
 * Client Data: Up to 7 years following the end of the contract, which is necessary to satisfy legal, tax, and accounting record-keeping requirements.
6. Your Rights
Under UK GDPR, you have the right to:
 * Access your personal data and receive a copy of it.
 * Request correction or deletion of your personal data.
 * Withdraw consent at any time (for activities based on consent, such as a newsletter).
 * Object to processing based on legitimate interests.
 * Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise any of these rights, please email: kate@katejeremiah.com
7. Website Technology
Cookies: Based on our review, this website does not currently use cookies for analytics or tracking. If this changes, a separate Cookies Policy and a mandatory consent banner will be implemented to comply with UK law.
8. Third-Party Links
This website may contain links to third-party websites (e.g., LinkedIn). I am not responsible for the privacy practices or content of these external sites.
9. Contact Details
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Kate Jeremiah
Email: kate@katejeremiah.com
Location: London, UK